Intro Weebly Customer Support
With More than 40M sites under its belt, Weebly is one of the world’s most popular web builders on the market. Unlike certain opponents, they seem less interested in flashy marketing campaigns than improving their platform’s technologies. Weebly Customer Support
This all sounds pretty good on paper, right? Well let’s find out how it appears in practice. Within this review, we’ll have a look at their drag and drop editor and see if it is any good for producing a website, site or online store.
On The wide range of website building solutions, Weebly resides on the finish that’s comprehensive and provides all you want to get started and develop your site. It is compared to solutions where you buy, set up, and manage all the”pieces” of your website separately.
It is Like trading off a few control for more convenience.
Using Weebly is sort of like renting and customizing a apartment in a nice development instead of getting and owning your own house. You are still in charge of decoration, cleaning, and everything living-wise — but you leave the building, plumbing, safety, and infrastructure into the house owner. That point is key because there’s typically a direct tradeoff between convenience and control.
All The functionality and design which are contained with Weebly work together collectively as a platform. That’s what allows them to have drag and drop design, design, and articles.
As Far as rivalry, Weebly competes directly with comprehensive website builders such as Squarespace, Wix, and WordPress.com.
Website Builders as a team compete with choices like WordPress.org (that provides the totally free software to build a website that you own & control — visit my WordPress setup guide here) all the way to choices like typing actual HTML code into a text document. Make sense? Awesome, let us dive into the Weebly review.
One Other quick aside — a disclosure — I receive referral fees from all the companies discussed in this informative article. My remarks & research are based on my experiences as either a paying client or adviser to a paying customer.
Weebly’s Business Travels.
What Makes Weebly So Easy to Use?
Fantastic question. First thing you’ll notice Is how nicely the drag and drop interface was created. Just select the element you want on the left, and set it on your design on the right.
You might Discover That components snap into position And arrange themselves perfectly on the webpage. Other options, such as Wix, forego the grid system, so it is quite possible to end up with overlapping components. With Weebly, no risk of that occurring.
Working with text can also be a breeze in Weebly. You simply click what you want to edit and sort your own words from the box. Some other solutions use”entrance masks” that are a bit more abstract and not always easy to utilize.
The navigation system also works wonders. You can dig deep into menus and submenus. Weebly handles them like a charm.
Ultimately, if you get stuck anywhere, the Weebly knowledge base can answer a lot of questions through clear tutorials and step by step guides. Failing that, the support is exceptional, whether via email, chat, or phone. Weebly Customer Support
So are there Any downsides? This is different. If you would like more freedom with your designs, then you may feel frustrated by the rigid grid system. You should go to get Wix. This competition also has an automated solution (Wix ADI) that can build the web site for you pretty much by itself. You may perhaps shave off a couple of minutes of your website building time.
Additionally, there are two things we’d like to see. First is a worldwide undo button. You can undo everything you type in text boxes, but it will be wonderful to erase mistakes when you add or move components. Secondly, Weebly does not have a general media database that keeps all your pictures. You’ll have to re-upload pictures for every element that requires them.
That Weebly Pricing Plan is Ideal for Me?
We would say the primary question to ask is. Do I want to market online? Quite simply, if you really do, we recommend you go for Weebly Business.
For other kinds of websites, Weebly Starter Is usually sufficient. It provides everything you need for displaying info about your services, portfolio or company details. However, the Starter plan misses out on a few Pro attributes.
· Fancy header using slideshow or movie background.
· Integrated video / audio player
· Password-protected pages
· Membership module — to let users sign in and get private sections of the Site
If some of those Above are must-haves for your website, you will need to upgrade to Weebly Pro. And for a more comprehensive breakdown, please consult with our complete Weebly pricing comparison page.
SEO. How Will My Weebly Site Rank On Google?
Let’s get one thing out of the way . if You are an innovative search engine optimization expert who certainly needs to rank #1 on search engines for a really competitive keyword, you might have a tough time with Weebly. It is not impossible, but there are limitations.
· Your headings are limited to H2. There’s a free app which lets you add key words from h1 to h6, however, it messes somewhat with your formatting. We wonder why Weebly does not incorporate it into their system.
· Certain pages (categories and product pages) include a mandatory string for your URL. You get things like www.yoursite.com/store/p1/my-product/yellow. Not a massive issue unless your site is not in English. Same with the blog posts, they will have’/site /’ in the URL structure and this can’t be changed.
· Adding structured info ( Rich Snippets) is done via source code. However, you’re in your as Weebly does not help.
On the other hand, Weebly does matters actually Well when it comes to.
· URL, Title tags & meta-descriptions. You can customize them, along as Alt texts for pictures. This is particularly important to position your own images. Weebly Customer Support
· 301 redirects. You can command them to prevent broken links as soon as a page URL was changed. Google deeply dislikes 404 pages.
· Image optimization. Weebly does a great job at controlling the images you upload. This improves speed, always a boon for SEO.
Still a bit Curious about SEO? Don’t forget that we have a full guide on the subject here.
Security & Backups. How Safe and Secure is a Weebly Website?
As far as we Know, very secure. The company takes security very seriously. They promote strong passwords, and offer SSL encryption on all plans. The free tier will operate on https which offers an extra layer of security. Especially crucial for onsite personal data exchange (e.g. credit card or email address).
Regrettably, we wish Weebly provided more in the method of backup and restore systems. You have to look after it manually by conserving your website for a .zip file regularly. And there is no restore function in case disaster strikes. Wix, for instance, monitors new adjustments and lets you jump back in time to a previous version of your website.
Weebly Design Options and Templates. Making it Look Good
We’ve Got a Detailed article about Weebly’s templates where you can read the key pros and cons. But, we want to provide you here a quick summary of the main features here.
The First thing to note is that Weebly does not have a whole lot of template designs (around 50), but you should easily be able to find one that you like. There are different categories available. Online Store, Business, Portfolio, Personal, Event and Blog.
They mechanically look great on each Apparatus (by being responsive), and they may be adapted to match your personal requirements, together with the templates as a base. No need for you to get a web design diploma!
Of course, if You are all about layout, and absolutely have to be able to personalize it down to the last pixel, you need to have a look at Wix in addition. Their template choice is unmatched and they have an even more elastic editor…
… unless you’re confident using coding. This Is because Weebly, unlike other builders, provides you access to the template source code.
Want to dig beneath the hood and change the CSS and HTML? You’ll have free reign here, because you can see in the image above.
Ecommerce. Is a Weebly Online Store Worth it?
We’d say yes, with a caveat. It is great to Sell physical and digital products for small and medium-sized shops, but not for big ones. Even though you can use the export and import function to manage large number of things, you might discover Weebly lacking in features such as massive stores.
For instance, we do not like that there Are not any offline payment choices (just credit card, PayPal, etc). At $30 CAD per month it’s also rather pricey. Wix’s Online Store is only $20 US for example (but also has less features). Weebly Customer Support
Finally, it is worth noting that even though You can create a shop with the Starter and Guru program, updating to Business and greater makes more sense. You are going to get the automatic delivery and sales tax calculator, which is extremely helpful for serious shop owners. Furthermore, you won’t need to cover an additional transaction charge of 3%.
Still confused About the various online store plans? You can find detailed information in our Weebly Online Shop review.
App shop. Can I Enhance My Website with Add-Ons?
You bet! There are no less than 300 programs in A number of categories such as eCommerce, Communication, Marketing, Social, or Site Tools. Many are free, some are paid. Some are constructed by Weebly, some by third party programmers. For the latter, there’s always an (unlikely) possibility that it may shut down one day. Additionally a pity the apps produced by Weebly are quite restricted.
However, 1 thing all the programs have in Common is a super simple installation feature. One click and bam! All apps are tested and will work immediately on your own website. We attempted some cool ones such as a way to add tables, event calendars, and data bars to display special information. Our only qualm is that the quality and quantity of apps is a slightly inferior those from the Wix App Store.
Benefits of Utilizing Weebly
Here is What I found to be the experts of Weebly — not only in comparison with Squarespace and Wix or WordPress, but also as an general online website solution.
Speed & Security
Weebly provides Hosting for all of the websites which are constructed in their own platform. That can be good or awful, however in Weebly’s situation, it is a pro. They have fast load rates. Their websites are optimized for their hosting. They take care of safety against hackers and spam. With business plans, they even install and maintain SSL across your whole website. Here is my speed test.
There Are still speed and security risks, but overall, it’s an advantage for many site owners to have somebody else take care of speed, security, backups, etc.. The price tag is bundled with pro and completely free accounts, so it is a good value-add.
Onboarding & Education
Whenever You start any piece of software — no matter how instinctive — there is that moment where you think”okay, what do I do today?” This process is known as onboarding, and it is also incredibly hard to execute well.
The Software manufacturer doesn’t wish to be annoying, but they also wish to help. I really like how Weebly builds in strong onboarding and education not just via email drip arrangement but also via small info buttons constructed with their own platform.
After You sign up, it’s straightforward to dive right in. Weebly Customer Support
Site Building Process
One Promoted advantage of utilizing an all-inclusive website builder is you won’t need to write HTML or CSS code. You only have to drag and drop components. What you see in the builder is exactly what you get on the website.
It’s Not necessarily that easy. There’s a lot of nuances to”drag and drop.” The majority of us really mean”I wish to drag and click this element and move it into a general area where it will look good — you know, mechanically centered, etc.” In other words, it is like playing tee-ball rather than baseball…or bowling with up gutter guards. You want to do the thing, but also have a little bit of assistance.
For The most part, Weebly pulls off this. Their drag and drop really functions. And, for the control freaks among us, they provide access to a custom CSS module, so that you can edit the template to precisely your own choosing.
For Free of charge accounts, Weebly provides an email support option and also a well-done Knowledge Base. For paid accounts (even newcomer ), they offer email, chat, AND telephone number. Response times for me were solid.
With An all-inclusive system, customer support is able to troubleshoot and correct any matter. This is a massive benefit of website builder platforms in general, but especially using Weebly since they have phone support.
If You conduct your site, you’ve got to work out just who can correct a problem before getting in contact with them. With Weebly, you merely get in contact with them.
Constructed Feature Set + Extensions
The Big advantage of building your own website on your host is that you don’t have to depend on a platform’s feature set. If you go the stage route, it is key to make sure that they have all the features you desire and need.
Weebly’s Feature set is strong. They have got all of the basics — like blog functionality, contact forms, etc, but also the necessary innovative features like URL redirects and page-level custom code placement.
Even Past the advanced requirements, Weebly also includes features including discussion, subscription choices, integrated advertising options, file uploads, etc.. They also have eCommerce alternatives, which I’ll cover separately below.
If You go the all-inclusive site builder course, Weebly’s attribute set must provide everything you need for typical personal/business sites (though as we’ll see in the Cons section, you really do need to be specifically aware of innovative options).
Also — Weebly has a lot of built-in attributes, but it doesn’t have everything. Platforms overcome this by allowing 3rd Party apps (believe the App Store or Shopify’s App Store).
With your Own WordPress site, adding functionality is as simple as installing a plugin. Together with Weebly — you can navigate their growing (though still somewhat limited) app centre.
Anybody who retails online
Why? Square is a payments processor. They’re huge offline and wish to be larger in the on/offline arena. That’s the reason why they purchased Weebly — and why the future is pretty bright for Weebly’s e commerce features.
If You are starting a site and plan on selling a few things here and there or if you have an offline presence (ie, pop-up shops) and you would like to market on the internet, the Weebly offers a readymade solution with closely integrated ecommerce characteristics which should just get better.
Product Investment & Company Structure
I have Been using website builders for 20 years because the Homestead.com days and have been closely paying attention to the industry for the previous five years. One overarching trend is that a company’s structure pushes product investment over the marketing group or the product group.
Even In a fast paced market, a organization’s structure and end goals will dictate how it acts and what investments it makes. As I outlined in my Wix vs. Weebly vs. Squarespacestructure can differ wildly among direct competitors.
For Decades, Weebly was an independently owned and operated company going for natural expansion. But in 2018, they sold to Square — the huge player in payments processing. Weebly now functions as an independent subsidiary of Square.
On 1 hand, that could be a big downside. Acquisitions are notorious for ruining companies and value. However, this purchase has a huge upside for a single market segment —
If You really don’t mind your site on a subdomain (ie, http. //yourwebsite.weebly.com) afterward Weeblyis free with no expiry. A pretty good deal — particularly for temporary websites.
Total Pricing is quite aggressive not only in contrast to other all-inclusive site buildersbut also with purchasing your own hosting. Their Starter plan begins approximately $8/mo when paid up front. And they don’t have the common caps of other website builders. The Pro program adds sound features and stays under $12/mo.
And Again — you’ll notice that everything is accessible and unlimited. There are no limits on webpages or storage space. And unlike competitions such as Wix, they eliminate all ads with the first paid tier.
Even Their business pricing, while more costly than doing the same thing on your hosting, is much more affordable than comparable plans with direct competitors.
In comparison To constructing your own website on your host and notably with other website builders, Weebly’s pricing is quite aggressive. Cost is not everything, however I love how they structure it.
Cons + Complaints About Using Weebly
But Of course, no Weebly review will be complete without looking at the downsides. Each piece of software will have complaints. Let’s look at 3 specific cons I found.
Content Management System
A Content management process is exactly what it resembles. It’s an interface which allows you to type, filter, edit, and print unique kinds of articles on your site. Weebly Customer Support
Weebly Sort of features that. It’s a Pages section that lists out all of the pages on your website. It permits you to drag and drop the hierarchy and click on to edit each. Nevertheless, it’s far from an efficient system.
There is No method to add custom content forms (except within an individual page). If you are planning a massive site (like hundreds of pages), the content within Weebly would need a private system to keep it sorted and readily reachable.
This Disadvantage could be overcome, however that I want content could be more easily handled within Weebly.
The Last big drawback of Weebly is that moving to a different platform is difficult. If you would like to move somewhere else, including your own WordPress powered site, migrating your content and redirecting your URLs will be a challenging process.
Weebly lets You to export your Page content via zip file but blog content will have to be manually duplicated and/or migrated via RSS.
Again — migrating platforms will remain difficult, but it is something to think about if you are considering quickly growing traffic and/or content.
Advanced Advertising Tools
Since Weebly enables for HTML editing, many advertising tools and features can be added to your site. But since you still don’t have 100% control on your site & host — it can be difficult and/or impossible to add advanced marketing tools such as an EV SSL, customized email collection tools, custom analytics packages, habit social shares, specific Schemas and A/B testing software.
In The jargon — the main issue isn’t having”origin” or”FTP” access to your server files. This is not an unsolvable problem, however it’s something to be careful of if you’re planning a long-term job.
For Most all website owners with average traffic — you’ll want to know about the limitations, particularly if you are planning for rapid expansion.
Weebly eCommerce Addendum
Here is Weebly’s ad revealing their new eCommerce installation.
A bonus for Weebly is their eCommerce functionality. You can sell products from your Weebly site without changing platforms or doing any distinctive developments. It fits in seamlessly and contains strong performance.
The Pricing is affordable. On lesser tiers, Weebly charges transaction fees but packages the full eCommerce package for company plans.
Ecommerce Is a wonderful piece of performance, but keep in mind that it’s not a full-fledged eCommerce that online shop platforms like Shopify or Bigcommerce have. Weebly has a shopping cart, basic inventory management, and payment approval. Here is how Weebly fits on the eCommerce”spectrum” —
It’s Ideal for sites that are primarily lead-generation, informational, etc also want to sell a few products. Additionally, it is a fantastic fit for anyone testing out products before going into a long-term platform. It is not a long-term match for websites which are eCommerce-first. For those, an online store you own with WordPress + WooCommerce or even a specialty eCommerce platform like Shopify (review) or Bigcommerce (review) are a much better fit.
Product Investment & Company Construction
Now — the acquisition from Square does come with a downside. That’s regular site builder features. Weebly’s incentive is to invest in features which make it even more precious as a complete for Square. Weebly Customer Support
Characteristics Like appointment scheduling, blogging, etc are only valuable in so far that they benefit the parent company.
If You are looking to build a long-term articles or direct generation website, then I’d consider WordPress.com (for content) or Wix (for general drag & drop) instead of Weebly. Even if Weebly meets your needs now, they may not in the medium future.
When we started testing Weebly many Years ago, it was just another website builder. That has completely changed. Weebly has now evolved into an outstanding site building tool that is far better than most competitors. It is easy, uncluttered and easy to use — that is precisely what individuals with limited technical skills need in regards to making their own internet presence.
Obviously, it’s not 100% perfect. We’d like To observe a bit more templates, for instance. Getting an email address attached to a domain name is also a bit pricey, as they urge G Suite, which costs $5 per month, per user. (Though there are workarounds, as you can see in the FAQ below).
But all in all, Weebly reaches the very top of our list of site builders. Their ease of use together with cool tools like the iOS or Android program for editing your website on the go, or the number of add-ons available in the program center makes it robust, and enjoyable to use.
Enough with the theory. Try it out for Yourself and see how you like it!